Big Steps For Change
When software engineer Matt McCann was visiting London in 2012, he chose a hotel that claimed to be accessible for his rollator. On arrival however, he found the only access to his hotel was up three steps, and the doorway to his bedroom was too narrow to gain entry.Have App, Will Travel
Mick Clifford, our stand-in host on The Right Hook, marvelled that no-one else had seen the need and opportunity to serve this significant and often ignored group of visitors.I suggested that as both a user of Access Earth and the entrepreneur behind it, Matt is uniquely placed to reach out to representative and advocacy groups, and appeal to their members to get rating the various venues in their local areas.
I also noted that the soul of hospitality is our ability to welcome in strangers and make them feel at ease, and a venue that opens its doors to all visitors is likely to enjoy significant advantage over those that don't in terms of building customer loyalty.
Your Entry Here
How do you suggest that Matt make the business of travel access more areas for more and more of those travelling?Listen back to Kickstart Your Business and tell us what you think? We'd love to hear from you.